Clinical Care Manager in Tacoma, WA at Beacon Health Options

Date Posted: 2/24/2020

Job Snapshot

Job Description

We Help People Live their Lives to the Fullest Potential!

For more than 30 years, Beacon has changed the way people live with behavioral health conditions. Today, we are the undisputed leader in behavioral health management, serving 40 million people across all 50 states. At Beacon, we are committed to delivering a ‘world-class’ candidate experience from the moment you click ‘Apply’! Our goal is to help you reach your fullest potential, while utilizing your talents and expertise to help us deliver on our promise.

Do you have a passion for helping others? If so, we are looking for you!

Beacon is currently seeking a Care Manager a highly organized and compassionate professional to join our team at our Lakewood, WA office (Pierce County).  

The Care Manager is the health professional who coordinates integrated, seamless and person-centered service in support of members. The Care Manage is responsible for outreach to current and potential members, and screening, tracking and managing members referred to the Beacon Care Management program, including individuals discharging from the State Hospital, children, youth and families, older adults and criminal justice involved individuals. The Care Manager will coordinate amongst all Interdisciplinary Care Team members to develop the Individualized Care Plan and work collaboratively with treatment team members, including natural supports, to help the people we serve live their lives to the fullest potential. This position will report to the Lakewood office and support Care Management efforts in Pierce County.

What does a typical day look like?

  1. Maintain a Care Management caseload, provide telephonic, and in person services to members, collaborate with providers and community based agencies.
  2. Provide information to members and providers regarding mental health and substance use benefits and community treatment resources.
  3. Recommend and arrange discharge plans, aftercare referrals and community resources when members have an inpatient psychiatric admission.
  4. Consult with providers to assist members with transportation, employment and daily living needs as they relate to individualized care plans.
  5. Work closely with nurse care managers, discharge planners, peers as well as local, regional and national team members.
  6. Responsible for maintaining accurate information in Beacon’s clinical documentation systems.
  7. Identify, assess, and holistically manage complex behavioral health cases for assigned members in collaboration with the individual.
  8. Provide health coaching and wellness education to members as appropriate.
  9. Develop and oversee the Individual Care Plan for each member in collaboration with all treatment team members, adhering to timelines and including assessment of health needs, individualized care management plans, implementation, monitoring and evaluation of care outcomes.
  10. Utilizes the evidence based guides to identify problem areas;
  11. Adheres to all Beacon policies and procedures and standards of operations.
  12. Completes all required and assigned trainings.
  13. Attends all mandatory company or department meetings.
  14. Displays a positive, constructive, and helpful demeanor that is conducive to a safe and respectful work environment.
  15. Performs special projects and other duties as assigned and required.

What you Contribute?

Education: Master’s level in a behavioral health discipline: social work, counseling, psychology or ADN or higher

Licensure: Unrestricted WA clinical license (LCSW, LPCC, LMFT, RN, PsyD, or PhD) required

Knowledge, Skills & Abilities:

  • Minimum 2 years Behavioral Health or Community Services required
  • Call Center, Customer Service experience a plus
  • Proficient in MS Word, MS Excel, MS PowerPoint

What Makes Us Different?

  • Here, it’s not just a job – it’s an opportunity to change lives.
  • Our employees are learners, innovators and original thinkers.
  • Our mission and values guide the way we treat our members, providers and each other.

What We Have to Offer:

  • Healthcare benefits available starting day 1!
  • Health & wellbeing incentives, such as gym membership reimbursement
  • 401K with company match to help reach your future financial goals
  • Generous PTO, because we know life happens outside of work
  • Tuition reimbursement so you can keep reaching your fullest potential

If Beacon sounds like the place for you, what are you waiting for? Apply with us today to get started!

Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled

At Beacon Health Options, our candidate's data privacy is a top priority. Our recruiting team conducts all communications using official company email ( Only candidates who have applied for an open position through our Careers page ( will be engaged in our interview process. Beacon conducts all interviews in person or over the phone. At no time during the recruiting process will any Beacon recruiter request any financial or personally identifiable information from you.