EDI Operations Technical Advisor in Latham, NY at Beacon Health Options

Date Posted: 6/26/2018

Job Snapshot

Job Description

About the Position:

We are currently seeking an EDI Operations Technical Advisor to join our team in Latham, NY! The Technical Advisor of EDI Operations is a key asset responsible for the on-going maintenance of data exchanges. This individual acts as a technical expert for the Production team and can assist on technical issues related to all daily functions. This includes ensuring all files are processed timely and accurately as measured by adherence to production turn-around times, quality standards, and System and Organization Controls. Ensure best practices are understood and adhered to with a focus on improving business processes and operational efficiencies. 

Position Responsibilities:

  • Provide on-going technical assistance for all daily functions related to file transfers within the Production environments. Work with team members to promptly resolve technical issues to ensure timely file processing and adherence to quality standards.
  • Develop and maintain cohesive working relationships with Production team members to establish effective problem resolution and process improvement toward the achievement of exceptional service.
  • Develop and maintain an environment that encourages personal involvement in planning, communications, development of employees, sharing responsibilities, and accountabilities to ensure effective contribution to corporate goals, objectives, and System and Organization Controls.
  • Connect with team members to understand workload and identify where additional help is needed. Communicate deliverable progress, training needs, and team capacity to Production Manager.
  • In partnership with IT, perform research and analysis on new technology opportunities, systematic enhancements and other efficiency/effectiveness related possibilities toward the goal of delivering ever improving service.

Position Requirements:

  • Education: High School diploma or GED equivalent is required, Bachelor’s Degree in business is preferred
  • Relevant Work Experience: 3 – 5 years of experience in technical understanding of health insurance EDI Exchanges required

To Apply:

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Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment.  EOE/AA/M/F/Veterans/Disabled