CLINICAL SERVICES ASSISTANT II in Little Rock, AR at Beacon Health Options

Date Posted: 4/2/2018

Job Snapshot

Job Description

About the position

We are currently seeking a dynamic Clinical Services Assistant II to join our team at our office in Little Rock, Arkansas.  The Clinical Services Assistant serves as the primary support personnel for all Care Coordination staff.

Position Responsibilities:

  • Responsible for assisting care coordinators and supervisors in scheduling appointments, managing documents, assisting in documentation as requested. 
  • Responsible for maintaining phone coverage through answering incoming calls and triaging calls to appropriate clinical personnel.
  • Assist members with referral network providers and providing contact information for providers and their Care Coordinator.

Position Requirements:

Education: GED/High School Diploma required plus 1 year of experience of professional work experience. 

Licensure:  None required

Relevant Work Experience:   One (1) year working with members with developmentally or intellectually disabled or members with behavioral health condition strongly preferred. 

Knowledge, Skills & Abilities:

  • Excellent communication skills
  • ability to work as part of a team
  • knowledge of the AR Medicaid and/or health delivery system
  • knowledge of mental health and/or developmental/intellectual disability services a plus. 


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Beacon Health Options is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled