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ACCOUNT PARTNERSHIPS DIR in Miami, FL at Beacon Health Options

Date Posted: 12/30/2018

Job Snapshot

Job Description


We are currently seeking a dynamic Account Partnership Director to join our team at our office in one of our FL locations ( Miami, FL, Tampa FL, Orlando, FL).  The Account Partnership Director will be responsible for the overall client relationship and strategy related to retention, growth and innovation.

Position Responsibilities:

  • In conjunction with the VP, Client Partnerships, develop an annual and mid-range strategic plan targets with the client

  • Execute on strategic goals, ensuring contractual, regulatory and delegation agreement compliance.

  • Actively cultivate key stakeholder relationships to advance Beacon’s standing on behalf of its current client base and to support business expansion and retention efforts in NY.

  • Improve client satisfaction year over year by serving as a strong go-to-expert on the client account, as well as city, state and federal policies that impact the individuals we serve.

  • Foster business development opportunities and strategic relationships in the region.

  • Partner with advocacy and key provider groups.

  • Achieve client retention (via renewals/re-procurements) by developing deep familiarity with all aspects of client contract including products, service levels, and client KPIs

  • Attendance at relevant client and external meetings as necessary to deliver exceptional customer service and to execute on defined strategic goals.

  • Actively engage internal subject matter experts and operational leads to achieve contractual and strategic goals for specified contract, State/region.

  • Other duties as assigned.

Position Requirements:

Education: Bachelor’s degree required, with advanced degree preferred or 4 years’ experience in a client facing role in a healthcare environment

Licensure:  NA

Relevant Work Experience: 

  • Minimum of ten years of progressively responsible professional experience, with a significant amount of that in healthcare, and specifically in behavioral health. 

  • Minimum of 5 years’ experience working in a sales, strategy, or operations role within a business that is either directly contracting with health plans,state/local government providing clinical or administrative services, or serving as a vendor to a state contractor for clinical or administrative services.

  • Additional Relevant Work Experience
    Relationship-building and client management skills: communicates openly and effectively, plans, and collaborates with external partners to drive success.  Ability to handle multiple priorities and meet deadlines

  • Excellent problem solving and analytical skills

Knowledge, Skills & Abilities:

  • Excellent computer skills

  • Excellent written and verbal communication / presentation skills

  • Relationship-building and client management skills:communicates openly and effectively, plans, and collaborates with external partners to drive success

  • Strategic thinking/visioning:able to see and communicate the big picture in an inspiring way. Determines opportunities and threats through comprehensive analysis of current and future trends.

  • High standards:expects personal performance and team performance to be nothing short of the best.

  • Calm under pressure: maintains stable performance when under heavy pressure or stress


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Beacon Health Options company, is proud to be an Equal Opportunity and Affirmative Action Employer as well as a Drug Free and Tobacco Free Work Environment. EOE/AA/M/F/Veterans/Disabled